Privacy policy

Privacy Policy – Zene

This Privacy Policy explains how Zene collects, uses, and shares your personal information when you visit our website or make a purchase.

Personal Information We Collect

When you visit Zene, we automatically collect information about your device, such as your web browser, IP address, time zone, and certain cookies installed on your device.
We also collect data on the pages you visit, the products you view, the referring websites, and how you interact with our site.
We refer to this as “Device Information.”

Technologies Used for Data Collection

  • Cookies: Data files with an anonymous unique identifier stored on your device.

  • Log Files: Track actions on the site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you interact with Zene.

We also collect Order Information when you make a purchase, including your name, billing address, shipping address, payment information (credit card numbers), email address, and phone number.

How We Use Your Personal Information

  • Order Information is used to process your orders, communicate with you, prevent fraud, and manage shipping.

  • Device Information is used to optimize our website and evaluate the performance of our marketing campaigns.

Sharing Your Personal Information

Your data is shared with trusted third parties who help us process it.
For example, we use Shopify to power our online store and Google Analytics to understand how users interact with the site.
We may also share personal information to comply with legal obligations.

Targeted Advertising

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising on platforms such as Facebook, Google, and Bing.

To learn more about how targeted advertising works, please visit the Network Advertising Initiative (NAI).

Do Not Track

We do not alter our data collection and usage practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you.
If you have questions or concerns, please contact us using the details below.

Data Retention

We will maintain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.